Issue with one of our acquiring banks
Minor incident
Production Environment
- Production: BuyNow Hosted Pages
- Production: Web Services (API)
2022-08-25 07:54 PDT
·
1 hour, 27 minutes
Updates
Resolved
August 25, 2022 · 09:21 PDT
The issue is now resolved. Transaction success rates have returned to normal levels. RCA is underway.
Investigating
August 25, 2022 · 08:58 PDT
We are experiencing issues with one of our acquiring banks resulting in card transactions getting declined. In some cases you may see the error “parameter attemptid not found in request” returned in response to transaction attempts. We are working with the acquirer to identify and resolve the issue.
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