All systems are operational

Past Incidents

21st September 2019

No incidents reported

20th September 2019

Production: BuyNow Hosted Pages / Web Services (API) Service Interruption: Resolved

Some payment processing requests failed with "Operations error"

This issue is now resolved.

Impacted Systems:

[X] Production

[X] Sandbox

[ ] No Imapct

Impacted Environments:

[X] BuyNow Pages

[X] Web Services (API)

[ ] SnapConsole

[ ] IPNs

[ ] Reports

[ ] Subscriptions

Time-frame: September 20, 2019 11:50 AM PST - 12:10 PM PST.

Notes: Issue was caused by human error where validation updates were applied to the wrong records/region. BlueSnap will review and update our procedures to prevent such mistakes in the future.

19th September 2019

No incidents reported

18th September 2019

No incidents reported

17th September 2019

No incidents reported

16th September 2019

No incidents reported

15th September 2019

No incidents reported

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