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AR Automation: Connection Issue Impacting Xero and QBO

Minor incident Production Environment - Production: Automated Accounts Receivable
2021-07-26 03:00 PDT · 5 minutes

Updates

Retroactive

A temporary connection issue may cause some merchants to see the following error: “message=AuthenticationFailed; errorCode=003200; statusCode=401” when attempting to synchronize their accounting system with the AR Automation Platform (Armatic).

Please follow the instructions below to work around the problem:

  1. Go to https://app.armatic.com/account/accounting
  2. Click on Disconnect
  3. Reconnect to the accounting system.
July 26, 2021 · 14:20 PDT

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