3DS Temporarily Unavailable in Sandbox
Minor incident
Sandbox Environment
- Sandbox: BuyNow Hosted Pages
- Sandbox: Web Services (API)
2026-01-15 17:00 PST
· 4 days, 13 hours, 5 minutes
Updates
Resolved
January 20, 2026 · 05:31 PST
We’re still working with our third-party provider on a permanent solution.
As a temporary workaround, while this issue is being resolved, please limit Sandbox testing to 3DS frictionless flows only and use 3DS frictionless test cards.
For more information and a list of supported test cards, please refer to our documentation:
https://support.bluesnap.com/docs/3d-secure#test-3-d-secure-2
Production 3DS processing remains fully operational.
Issue
January 16, 2026 · 08:08 PST
3DS is temporarily unavailable in the Sandbox environment due to ongoing maintenance with a 3rd party service provider. 3DS remains fully functional in Production.
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