Intermittent service disruption
Minor incident
Production Environment
- Production: BuyNow Hosted Pages
- Production: Web Services (API)
- Production: SnapConsole
- Production: Reports
- Production: Payout
- Production: Instant Payment Notifications (IPNs)
- Production: Subscription Manager
- Production: Automated Accounts Receivable
Sandbox Environment
- Sandbox: BuyNow Hosted Pages
- Sandbox: Web Services (API)
- Sandbox: SnapConsole
- Sandbox: Reports
- Sandbox: Payout
- Sandbox: Instant Payment Notifications (IPNs)
- Sandbox: Subscription Manager
- Sandbox: Automated Accounts Receivable
- Sandbox: Merchant Onboarding
- Production: Merchant Onboarding
2026-01-12 23:03 PST
· 11 minutes
Updates
Retroactive
January 13, 2026 · 00:04 PST
We experienced a temporary service disruption caused by connectivity issues affecting one of our data centers.
During the incident, some services were intermittently unavailable.
The issue was resolved by rerouting traffic away from the affected data center. Once traffic was rerouted, services returned to normal operation.
All services are fully operational, and we continue to monitor the environment to ensure stability
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