Slowness on Server Caused Long Running Transaction Times [RESOLVED]
Minor incident
Production Environment
- Production: BuyNow Hosted Pages
- Production: Web Services (API)
2025-08-05 05:47 PDT
· 4 minutes
Updates
Retroactive
August 5, 2025 · 06:55 PDT
We experienced slowness on one of our servers in the time frame 5:47 AM PST to 5:51 AM PST that caused some transactions to fail. Merchants would have seen a timeout response or NO_AVAILABLE_PROCESSORS error. The issue is fully resolved and under investigation.
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