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Temporary Disruption to Live-Chat Support [Resolved]

Minor incident BlueSnap Technical Support
2025-05-27 03:30 PDT · 5 hours, 9 minutes

Updates

Retroactive

The temporary disruption with our Live Chat services has been resolved and service is fully restored.

May 27, 2025 · 06:12 PDT
Resolved

The technical issue affecting our Live-Chat services has been resolved. Our team is now fully available to assist you across all standard support channels, including Live Chat and email.

Thank you for your patience during this interruption. If you have any further questions or require assistance, please don’t hesitate to reach out.

May 27, 2025 · 04:39 PDT
Issue

We are currently experiencing technical issues with our Live-Chat services due to a fault on the service provider’s end. Our team is actively engaged with the provider and is awaiting resolution.

In the meantime, our Support team is available to assist you via email at Merchants@BlueSnap.com.

We apologize for the inconvenience and appreciate your patience. Further updates will be provided as we learn more.

May 27, 2025 · 03:56 PDT

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