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Fraud Check Provider Connectivity Issue Impacting Transactions

Minor incident Production Environment - Production: BuyNow Hosted Pages - Production: Web Services (API)
2025-03-18 07:03 PDT · 1 hour, 15 minutes

Updates

Retroactive

We experienced temporary connectivity issues with our fraud checks provider, which resulted in some transactions being declined due to error in fraud data.

The issue has been resolved, and normal operations have resumed.
We apologize for any inconvenience this may have caused and appreciate your understanding.

March 18, 2025 · 09:00 PDT

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