Fraud Check Provider Connectivity Issue Impacting Transactions
Minor incident
Production Environment
- Production: BuyNow Hosted Pages
- Production: Web Services (API)
2025-03-18 07:03 PDT
· 1 hour, 15 minutes
Updates
Retroactive
March 18, 2025 · 09:00 PDT
We experienced temporary connectivity issues with our fraud checks provider, which resulted in some transactions being declined due to error in fraud data.
The issue has been resolved, and normal operations have resumed.
We apologize for any inconvenience this may have caused and appreciate your understanding.
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