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Increased Declines in Sandbox Environment

Minor incident Sandbox Environment - Sandbox: BuyNow Hosted Pages - Sandbox: Web Services (API)
2024-07-16 22:00 PDT · 2 hours

Updates

Retroactive

Incident Timeframe: July 17th, 10:00 PM - July 18th, 12:00 AM (PST)

We experienced an increased number of transaction declines in our sandbox environment during the above timeframe. The issue has now been resolved.

Our team has added additional monitoring and prevention tools to mitigate the risk of similar disruptions in the future. We apologize for any inconvenience this may have caused and appreciate your understanding.

Thank you for your attention.

July 18, 2024 · 04:16 PDT

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