Refunds Declining via LATAM Acquirer
Minor incident
Production Environment
- Production: BuyNow Hosted Pages
- Production: Web Services (API)
2023-10-03 05:45 PDT
· 1 day, 3 hours, 16 minutes
Updates
Resolved
October 4, 2023 · 08:55 PDT
The issue is now resolved and refunds are processing successfully.
Investigating
October 3, 2023 · 18:20 PDT
We are currently experiencing refund declines through our LATAM acquirer and are working closely with them to resolve the issue.
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