Investigating DNS issue with AWS US West region
Minor incident
Production Environment
- Production: BuyNow Hosted Pages
- Production: Web Services (API)
2022-10-18 07:26 PDT
·
6 hours, 34 minutes
Updates
Resolved
October 19, 2022 · 00:09 PDT
The DNS issue with AWS US West region has been resolved and ws.bluesnap.com is up and running.
Our IT team is working on identifying the root cause and additional measures to prevent similar issues in the future.
Feel free to reach out to us if you need any further assistance.
Issue
October 18, 2022 · 10:38 PDT
We are currently investigating a DNS issue with AWS US West region being unable to resolve our domain ws.bluesnap.com. While we address the issue, please switch to ws1.bluesnap.com when calling our APIs until the issue is resolved.
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