All systems are operational

Past Incidents

4th October 2020

No incidents reported

3rd October 2020

No incidents reported

2nd October 2020

No incidents reported

1st October 2020

No incidents reported

30th September 2020

BlueSnap Incident Notification - September 30 - Service Interruption - US Data Center - RESOLVED

We experienced short term interruptions and latency in the connectivity to our US Datacenter. We are up and running and stable and we no longer see any issues.

This issue is now resolved.

Impacted Systems:

[X] Production

[X] Sandbox

[ ] No Imapct

Impacted Environments:

[X] BuyNow Pages

[X] Web Services (API)

[X] SnapConsole

[ ] IPNs

[ ] Reports

[ ] Subscriptions

Time-frame: September 30, 0:12 to 2:37 PST

Notes:

  • We experienced short term interruptions and latency in the connectivity to our US Datacenter.
  • Our monitors identified 2 brief incidents were connectivity was impacted from certain parts of the world lasting between 1 to 4 minutes.
  • We are working with our ISP to investigate root cause.

29th September 2020

No incidents reported

28th September 2020

No incidents reported

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