All systems are operational

Past Incidents

1st June 2018

No incidents reported

31st May 2018

Test Authorization Failures - Sandbox - RESOLVED

One of our acquiring banks experienced technical issues in their testing environment. As a result, some test transactions in our Sandbox environment failed to be authorized in the recent day. This Sandbox issue is now resolved.

Service notification type: [ ] Planned Maintenance [ ] Unplanned maintenance [X] Service interruption

Impacted systems: [ ] Production [X] Sandbox [ ] no impact

Impacted services: [X] BuyNow [X] Web Services [ ] SnapConsole [ ] IPNs [ ] Other

Notes: One of our acquiring partners was experiencing technical issues in their test region, resulting in card transaction failure in our Sandbox environment We encourage you to re-run transaction tests, which may ended in failure in the recent 24 hours.

Impact date/time: May 31, 2018 01:57 PST – 07:15 PST

30th May 2018

No incidents reported

29th May 2018

No incidents reported

28th May 2018

No incidents reported

27th May 2018

No incidents reported

26th May 2018

No incidents reported

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