Increased number of timeouts for card transactions
Minor incident Production Environment - Production: BuyNow Hosted Pages - Production: Web Services (API) - Production: Subscription Manager2022-08-15 04:30 PDT · 2 hours
ResolvedAugust 15, 2022 · 07:21 PDT
Issue is resolved by the acquiring bank.
We are still waiting for an official root cause analysis from the bank.
InvestigatingAugust 15, 2022 · 05:32 PDT
We are experiencing a connectivity issues with one of our acquiring banks that may cause some card transactions to fail with a “general payment processing error”.
We are working with the acquiring bank to rectify the problem.