Higher than normal decline rate from our Canadian acquiring Bank
Minor incident
Production Environment
- Production: BuyNow Hosted Pages
- Production: Web Services (API)
2022-05-09 10:39 PDT
·
5 hours, 43 minutes
Updates
Resolved
May 9, 2022 · 16:22 PDT
The issue is now fully resolved with transaction success rates returning to normal levels.
Investigating
May 9, 2022 · 12:34 PDT
We are seeing higher than normal declines from our Canadian acquiring Bank. We are working with the Bank to troubleshoot and fix the issue.
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