Intermittent Processing Errors - Affecting US Shoppers
Minor incident
Production Environment
- Production: BuyNow Hosted Pages
- Production: Web Services (API)
2022-03-27 23:23 PDT
·
11 minutes
Updates
Retroactive
March 28, 2022 · 00:19 PDT
During a routine database update, a human error lead to a misconfiguration in the US Data Center, which caused several transactions to fail. During the incident timeframe, some shoppers routed to the USDC may have experienced longer processing durations or timeout errors - affecting mostly API integrations.
Please contact the Merchant Support team for more details.
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