BlueSnap Reports: Latency Data Update
Minor incident
Production Environment
- Production: Reports
Sandbox Environment
- Sandbox: Reports
2022-03-18 03:00 PDT
·
7 hours, 13 minutes, 27 seconds
Updates
Resolved
March 18, 2022 · 10:13 PDT
The issue with report data latency has been fully resolved. The information available to you in the console and the API reports is fully synchronized and up to date. Please contact Merchant Support if you have any questions or concerns.
Investigating
March 18, 2022 · 05:13 PDT
We have identified a technical issue, causing some of the reports (console and API) to stop or delay the synchronization with our database.
This problem affects only reports - no transactions are impacted by this issue
Our team is working on getting this fixed - we will send a follow-up message once the issue is resolved.
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