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Delays in Subscription Charges

Minor incident Production Environment - Production: Subscription Manager
2021-10-02 16:04 PST · 11 hours, 51 minutes



During a planned version release to production today, our subscription manager failed to complete its process, causing some of the planned recurring charges to get stuck as pending. We have identified the problem and ran the process again to make sure that all subscriptions charges are handled.

Some shoppers may experience delays in their recurring charges as a result of this issue.

October 3, 2021 · 13:45 PST

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