ISP Connectivity Issue
Minor incident
Production Environment
- Production: Web Services (API)
- Production: SnapConsole
Sandbox Environment
- Sandbox: BuyNow Hosted Pages
- Sandbox: SnapConsole
- Production: BuyNow Hosted Pages
- Sandbox: Web Services (API)
- Production: Reports
- Sandbox: Reports
2020-11-16 16:36 PST
·
1 hour, 10 minutes
Updates
Retroactive
December 4, 2020 · 03:55 PST
In the recent hour, we have experienced short-term, random connectivity interruptions (hiccups) on both Data Centers caused by an outage on our main ISP’s end.
During the event timeframe, we identified interruptions in both Production and Sandbox environments - affecting the access to Hosted Checkout Pages, API, and Reports. We are working with our ISP provider to better understand the root cause of the outage
← Back