Connectivity Interruptions
Minor incident
Production Environment
- Production: BuyNow Hosted Pages
- Production: Web Services (API)
- Production: Instant Payment Notifications (IPNs)
Sandbox Environment
- Sandbox: BuyNow Hosted Pages
- Sandbox: Web Services (API)
- Sandbox: Instant Payment Notifications (IPNs)
2020-10-22 15:50 PDT
·
10 hours, 50 minutes
Updates
Retroactive
December 4, 2020 · 03:53 PDT
Our primary ISP provider in the US datacenter experienced an outage leading to temporary connectivity issues.
- Between 10:50 and 11:40 AM PST today our primary ISP provider in the US datacenter experienced an outage
- The issue started with observed latency and degraded to a full loss of connectivity
- We failed over to our secondary ISP provider and have fully recovered across all services
- We are working with our Primary ISP provider on root cause of the outage
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