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Temporary communication interruption

Minor incident Production Environment - Production: Web Services (API)
2019-03-23 14:08 PST · 0 microseconds

Updates

Retroactive

During a planned system maintenance job we have identified a communication interruption in one of the UK site servers. This interruption resulted in a few 503 error responses.

  • The impacted server has been isolated and removed immediately once the issue was identified. Then it was fixed and tested before being returned to the pool.
  • Our team is still investigating the cause of the interruption, making sure that similar incidents will not reoccur.
December 4, 2020 · 03:15 PST

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