Temporary communication interruption
Minor incident Production Environment - Production: Web Services (API)2019-03-23 14:08 PST · 0 microseconds
RetroactiveDecember 4, 2020 · 03:15 PST
During a planned system maintenance job we have identified a communication interruption in one of the UK site servers. This interruption resulted in a few 503 error responses.
- The impacted server has been isolated and removed immediately once the issue was identified. Then it was fixed and tested before being returned to the pool.
- Our team is still investigating the cause of the interruption, making sure that similar incidents will not reoccur.