We had a brief interruption in some of our services in the US data center. Some transactions, reports and inquiries that involved invoices failed to execute. The issue is now resolved

Notes:

• During the incident, some payment transactions in the US datacenter failed
• Also, some inquiries and reports related to invoices failed
• The BlueSnap Operations team moved traffic to the UK datacenter to eliminate impact while we continued to troubleshoot the incident
• All services are up and running at this point

Root cause:

• Issue resulted from a maintenance job that ran on the US database server that caused certain functionality to fail.
• Changes were applied to the maintenance job to prevent future occurrence of this incident