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Reports and Payout Interruption

Major incident Production Environment - Production: Web Services (API) - Production: SnapConsole - Production: BuyNow Hosted Pages
2018-03-26 17:27 PST · 5 minutes

Updates

Retroactive

We experienced a brief network interruptions in our US Datacenter that may have impacted our services. All traffic was routed to the UK site to allow our team to investigate root cause.

  • Traffic was routed to the UK data center to fully restore our services
  • The network recovered within minutes and service is now fully restored to both data centers

Impacted services:

  • BuyNow
  • Web Services
  • SnapConsole Root cause: Under investigation
December 4, 2020 · 01:37 PST

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