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BlueSnap Sandbox Reports - Recovery

Minor incident Sandbox Environment - Sandbox: Reports
2025-01-26 04:48 PST · 2 days, 20 hours, 12 minutes

Updates

Update

We are pleased to inform you that all client services have been fully restored across our Production and Sandbox environments.

The following services are now fully operational:
✅ Transaction Processing across all integration methods
✅ Payout Delivery in all regions
✅ All Partner Services, including Merchant Onboarding
✅ Merchant Reports

Our teams will continue actively monitoring system performance to ensure stability and reliability. Should further updates be necessary, we will communicate them accordingly.

January 28, 2025 · 23:00 PST
Issue

Production All Production services and Payouts are fully operational across all regions. We continue to make progress in reducing process delays.

Sandbox
The Sandbox environment, including Merchant Onboarding services, is now active and operational.
Sandbox reporting functionalities (via BlueSnap Console and API) remain unavailable at this time.

We sincerely appreciate your patience as we work diligently to restore all services. Further updates will be shared as progress continues.

January 26, 2025 · 04:48 PST

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