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Ongoing Connection Issues with one of our acquiring banks

Minor incident Production Environment - Production: BuyNow Hosted Pages - Production: Web Services (API)
2023-04-23 09:00 PDT · 3 hours, 40 minutes



The connection issue with one of our acquiring banks is now resolved. RCA is underway.

April 23, 2023 · 12:38 PDT

We are currently experiencing connection issues with one of our acquiring banks. Some transactions may fail with a general payment processing or generic decline response. The issue is currently under investigation with the acquiring bank.

April 23, 2023 · 10:10 PDT

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