Ongoing Connection Issues with one of our acquiring banks
Minor incident
Production Environment
- Production: BuyNow Hosted Pages
- Production: Web Services (API)
2023-04-23 09:00 PDT
·
3 hours, 40 minutes
Updates
Resolved
April 23, 2023 · 12:38 PDT
The connection issue with one of our acquiring banks is now resolved. RCA is underway.
Issue
April 23, 2023 · 10:10 PDT
We are currently experiencing connection issues with one of our acquiring banks. Some transactions may fail with a general payment processing or generic decline response. The issue is currently under investigation with the acquiring bank.
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