Issue with one of our acquiring banks
Minor incident
Production Environment
- Production: BuyNow Hosted Pages
- Production: Web Services (API)
2023-03-14 07:42 PDT
·
20 hours, 8 minutes
Updates
Resolved
March 15, 2023 · 03:50 PDT
We have received a confirmation from our acquiring partners that the issue on their end has been resolved and we already see significant decrease in errors on charge attempts.
Investigating
March 14, 2023 · 15:01 PDT
We are currently experiencing issues with one of our acquiring banks resulting in an increase in card transaction declines. In some cases you may see the error “SYSTEM_TECHNICAL_ERROR” returned in response to transaction attempts. We are working with the acquirer to identify and resolve the issue.
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