5th April 2020

Production: BuyNow Hosted Pages / Web Services (API) Service Interruption: Fixed

As a result of system malfunction some API calls ended up in 500 error on our US data-center.

The issue has been resolved by moving the traffic to a back-up server and refreshing the impacted one.

The core reason is still being investigated by our R&D team, but full API functionality has been restored.

Impacted Systems:

[X] Production

[ ] Sandbox

[ ] No Imapct

Impacted Environments:

[ ] BuyNow Pages

[X] Web Services (API)

[ ] SnapConsole

[ ] IPNs

[ ] Reports

[ ] Subscriptions

Time-frame: April 5th, 2020 04:45 to April 5th, 2020 06:30 PST

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