27th March 2018

Production Service Interruption.

We experienced a brief network interruptions in our US Datacenter that may have impacted our services. All traffic was routed to the UK site to allow our team to investigate root cause.

  • Traffic was routed to the UK data center to fully restore our services
  • The network recovered within minutes and service is now fully restored to both data centers

Expected impact time/date: Tuesday, March 27, 02:27 am until 02:32 am PST

Impacted services:

  • BuyNow
  • Web Services
  • SnapConsole

Root cause: Under investigation

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