Production: BuyNow Hosted Pages / Web Services (API)BlueSnap Incident Notification – Connectivity Issue Impacting American Express Transactions – July 31, 2020 - RESOLVED
Some American Express transactions failed with timeout errors or decline responses as a result of network connectivity issues. We failed traffic away from the impacted servers and full functionality has been restored.
This issue is now resolved.
[ ] Sandbox
[ ] No Imapct
[X] BuyNow Pages
[X] Web Services (API)
[ ] SnapConsole
[ ] IPNs
[ ] Reports
[ ] Subscriptions
Time-frame: July 31, 2020 3:00 AM - 11:30 AM PST
Root cause is still being investigated.
Subscribe to our mailing list and get status notifications directly to your inbox: