3rd January 2019

Production: BuyNow Hosted Pages / Web Services (API) BlueSnap Incident Notification - Processing Interruptions - Production - January 3, 2019 - [RESOLVED]

We experienced intermittent interruptions in transaction processing in Production which caused some transactions to fail. The issue was the result of network outages experienced by one of our acquiring entities and only impacted a small subset of our clients. The issue is now resolved.

Impacted Systems:

[X] Production

[ ] Sandbox

[ ] No Imapct

Impacted Environments:

[X] BuyNow Pages

[X] Web Services (API)

[ ] SnapConsole

[ ] IPNs

[ ] Reports

[ ] Subscriptions

Time-frame: January 3, 2019 8:53 AM - 12:30 PM PST.

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