During the day, we have experienced several cases of IPN delivery delays, which may have impacted your account.
This issue is now resolved.
Impacted Systems:
[X] Production
[ ] Sandbox
[ ] No Imapct
Impacted Environments:
[ ] BuyNow Pages
[ ] Web Services (API)
[ ] SnapConsole
[X] IPNs
[ ] Reports
[ ] Subscriptions
Time-frame: September 3rd, 2019 01:41 - Still Ongoing.
Notes:
- During a routine upgrade, a human error has caused a misconfiguration in the IPN server which lead to the delay.
- Our IT team identified and resolved the issue and future precaution procedures were put in place to prevent similar events from happening again.