All systems are operational

Past Incidents

9th November 2018

No incidents reported

8th November 2018

BlueSnap Incident Notification - November 8, 2018 - Service Interruption - RESOLVED

We experienced network instability impacting Production services today.

This issue is now resolved.

Impacted Systems:

[X] Production

[ ] Sandbox

[ ] No Imapct

Impacted Environments:

[X] BuyNow Pages

[X] Web Services (API)

[ ] SnapConsole

[ ] IPNs

[ ] Reports

[ ] Subscriptions

Time-frame: November 8, 2018 8:05 AM - 8:14 AM PT.

Notes:

  • During the incident date/time window, a small number of transactions ended with a session timeout error returned to the shopper.
  • The issue lasted approximately 10 minutes and is now fully resolved.
  • The root cause is still under investigation.

7th November 2018

No incidents reported

6th November 2018

No incidents reported

5th November 2018

No incidents reported

4th November 2018

No incidents reported

3rd November 2018

No incidents reported

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