All systems are operational

Past Incidents

18th May 2018

No incidents reported

17th May 2018

No incidents reported

16th May 2018

Sandbox Service Interruption May 16, 2018

Test transactions in Sandbox failed due to issues with the processor's staging environment. The issue is now resolved.

Impact time/date: Wednesday, May 16, 2018 from approximately 1:00pm to 6:45pm EST


Impacted services:

  • Sandbox Test Transactions

Root cause: Under investigation

15th May 2018

No incidents reported

14th May 2018

No incidents reported

13th May 2018

No incidents reported

12th May 2018

No incidents reported

11th May 2018

No incidents reported

10th May 2018

No incidents reported

9th May 2018

No incidents reported

8th May 2018

No incidents reported

7th May 2018

Sandbox Maintenance - Some transactions may be declined, scheduled 1 month ago

One of our acquirers is currently running maintenance work on their end, which may result is transaction auth failures. Our team is working with their team to make sure that all testing environments are back to normal as soon as possible.

6th May 2018

No incidents reported

5th May 2018

No incidents reported